Refund policy

Return Eligibility

You may request a return or exchange within 7 days of receiving your order. To be eligible for a return, the item must:

Be unused and in its original condition
Include original packaging, tags, and accessories
Not be damaged, washed, or altered
Have proof of purchase or order confirmation

Non-Returnable Items

The following items are not eligible for return or refund:

Used or damaged products
Items returned without original packaging
Customized or personalized products
Sale or clearance items (if applicable)

Refund Process

Once we receive and inspect your returned item, we will notify you about the approval status of your refund. If approved, your refund will be processed within 5–7 business days through your original payment method or bank transfer.

Exchange Policy

If you receive a damaged, defective, or incorrect item, you may request an exchange within 7 days of delivery. Exchanges are subject to product availability.