Shipping policy

At Hamna Mart, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully for complete information regarding order processing and delivery.

Order Processing

All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been shipped, you will receive a tracking ID to monitor your shipment status.

Shipping Time

We typically deliver orders within 3 to 4 business days, depending on your location and courier service availability.

Please note that delivery times may vary during holidays, sales periods, or due to unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment confirmation.
Free shipping promotions may be offered on selected products or order values.

Order Tracking

Once your order is dispatched, you can track it through our courier partner’s tracking portal using your tracking ID.

Track your order here:
PostEx Tracking

Incorrect Address

Please ensure that your shipping information is accurate. Hamna Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally occur due to weather conditions, operational issues, or other unforeseen circumstances. If your order appears delayed or lost, please contact our support team for assistance.